Social media in organisations

The Confederation of Danish Industry asked to hear my take on social media this week. My primary job is in user experience, but this past year has seen a massive increase in work where we seek to maximise all available channels. This presentation is not focused on ROI, more about the way we think about media channels, our identity online and how we should interact with those we sell products or services to.

Social Media in marketing and communications

View more presentations from James Kelway.